Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a casino we've covered? The team at Online Casino Reviews is glad to hear from you. Use the details below to get in touch — we read every message and aim to respond within 48 hours.
Reach the Editorial Team
For questions about our content, review methodology, corrections or general enquiries, email us directly at [email protected]. Please include as much detail as you can so we can give you a useful response first time.
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot access your account, process withdrawals or intervene in disputes with a casino operator. For account-related issues, please contact the casino's support team directly.
What We Can Help With
- Review accuracy — if you believe information in one of our reviews is outdated or incorrect, let us know and we will investigate.
- Reader feedback — if you've had an experience with a casino we cover that you think our readers should know about, we welcome that input.
- Site corrections — broken links, display issues or errors in bonus terms: flag them and we'll act quickly.
- Editorial suggestions — want to see a new casino reviewed, or a topic covered in more depth? We take all suggestions seriously.
- Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling page for guidance and links to US support services.
What We Cannot Help With
As an independent editorial site, there are some things outside our remit:
- Account creation, login or password resets at any casino
- Withdrawal requests, payment disputes or bonus claims
- Legal advice or formal dispute resolution between players and operators
For any of the above, the casino's own customer support team is your first port of call. Regulated operators licensed in their respective jurisdictions are required to maintain accessible support channels — typically live chat, email and sometimes phone.
Response Times
We aim to respond to all messages within 48 hours on business days. During busy periods it may take a little longer. If your query is time-sensitive — for example, you believe a bonus term on our site is materially wrong — please say so in the subject line and we will prioritise it.
About This Site
Online Casino Reviews researches and reviews online casinos available to US residents, with a focus on newer operators entering the market. Our editorial assessments cover licensing, game ranges, banking options, bonus terms and responsible gambling tools. You can read more about who we are and how we work on our about us page, and our full terms and conditions set out the basis on which we publish.
We may earn commission when readers visit a casino through a link on this site. That commercial relationship does not influence our editorial ratings or the content of our reviews.
We appreciate you taking the time to reach out. Reader input genuinely improves the quality of what we publish — so whether it's a quick correction or a detailed piece of feedback, it matters to us.